Little Italy nyc

On two occasions, I stopped by between 5:30 and 6:00 PM. To my knowledge, the establishment closes at 7:30 PM, but the staff clearly gave the impression of no longer wanting to serve customers. On my first visit, it was a young woman. The second time, a young man in his twenties, with his hair tied back in a ponytail. Each time, no smile, no greeting. You practically had to drag the words out of them. On my second visit, we stood at the counter for about a minute before he deigned to ask us what we wanted, in a tone that clearly implied we were bothering him. He didn't even look at us. The only information he offered spontaneously was that they were out of raspberry syrup. As for the rest, no suggestions for flavors or syrups were offered: we had to ask ourselves. Such a cold welcome and lack of professionalism really gives the establishment a bad impression. I come from the restaurant industry and I know that service is just as important as the food itself. I won't be back.

I highly recommend it! The meals are hearty, delicious, and very affordable, with impeccable service and a warm welcome. I go regularly and am never disappointed. Reservations are recommended as it's always busy when I go.

I'm so disappointed!! I've been eating at this little brasserie for years. The staff were lovely, no complaints there. I ordered a burrata salad…actually, it was just salad, a handful of cherry tomatoes, four small focaccia croutons, and pan-fried peaches…they looked like canned peach halves cut into cubes. And finally, a burrata…about the size of two walnuts…and I'm being generous. Balsamic glaze…didn't see it. A vinaigrette, yes, but that's it. It was an appetizer; you can't sell that as a main course. I think this is the first time I've ever complained in a restaurant. The waitress informed management. Of course, we didn't see him. Well…let's just say he walked away and disappeared when it was time to pay. Then I saw them collecting the bills for the next customers. In short, if this gentleman can't take criticism…it's because he's not comfortable. Because yes, if I were him, I would have been ashamed. I would have preferred that he raise his price, and that we leave the table hungrier. That's the basic principle.

Perfect from start to finish. Delicious!!!

We waited 10 minutes for our order to be taken. So we left. The staff didn't seem overwhelmed at first glance.